24/7 IT-Operations & Standby Services

Everything
runs safely.
Even outside
your office hours

With our out-of-hours service, we take over readiness outside your office hours. This frees your developers from annoying ops shifts and ticket processing and gives them peace of mind. Rely on our 7x24 remote operating.

With over 40 years of cross-industry IT operational experience, at ConSol, we leave nothing to chance! We are here to support you competently and according to your specific needs—even outside of your office hours and in the middle of the night.

Peter Hotter
Head of IT-Operations

When Dev has to take on Ops tasks as well…

our remote operating center (ROC) is on the spot! Your applications have to run 24/7 and de facto you have no operations team of your own to keep an eye on the applications outside office hours? Genuine DevOps projects often require developers who, in addition to their regular responsibilities, have to look after application operations outside office hours and on weekends.

We take on standby duty…

and free your developers from tedious tickets – especially after work and on the weekends. Using our standby service at night and our service on Saturdays, Sundays, and holidays, you can reduce your employees’ standby duty to a minimum. This way your team can concentrate on innovative and fun tasks. At the same time, you won’t have to build your own operations team with the appropriate expertise.

We support you…

24/7 ensuring your system’s stability, considering it as a whole. Especially at night, on weekends and on holidays, rely on the comprehensive services of our German and English-speaking engineers, they all come with many years of experience in heterogeneous environments. On the basis of a solid monitoring, designed by you or implemented by ConSol, we ensure your applications’ complete performance – also outside office hours, when your developers would like to enjoy their free time preferably without interruption.

Predefined SLAs…

regulate our service standards and let you decide, when and where you need support as well as to what extent you would like to take some load off your developers. You can rely on quick error analyses and bug fixes at any time. By means of predefined procedures according to documentation we can fix problems quickly or at least prequalify, so that you do not have to deal with them any further.

24/7 availability ensured – with ConSol 24/7 standby services

Our services at a glance:

Handling operations outside office hours for applications running 24/7
Relieving the strain on your developer team: developer standby for serious problems in exceptional circumstances
Excellent monitoring and defined procedures in case of a problem
Documentation of bug fixes
German and English-speaking engineers as contacts
Many years of experience in heterogeneous environments
Service Level Agreements (SLAs)
Cost saving due to external standby and operations support

More than
200 customers
trust ConSol
for their
IT & Software

Find out more

24/7 Remote Operating: A look at the portfolio

Any more Questions about 24/7 Standby IT Operations?

Let's talk!

Marc Mühlhoff

# IT Ops

# Observability

# Cloud Services

+49-211-339903-74

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Innovative Product Solutions – with Open Source

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24/7 IT-Operations & Standby Services

Everything
runs safely.
Even outside
your office hours